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Edit or cancel an order

Can I make changes to my order? 

You can edit or request cancellation for most items and orders before shipment in Purchase history.  

The amount of time you have to edit an order depends on your scheduled pickup or delivery time. This is called cutoff time. You can see your cutoff time in a banner within your Purchase History.  

Express orders and unscheduled delivery orders have no cutoff time and cannot be edited; they can only be cancelled prior to shipment. 

During your edit window, you can: 
  • Add or remove items  

  • Increase or decrease quantities  

  • Allow or disallow substitutions  

To edit an item on your order: 
  • Log into your Walmart.com account  

  • Select Account  

  • Select Purchase history  

  • Select Edit items  

For items sold by Walmart, we may charge shipping, delivery, or pickup fees for orders under $35 and remove those fees if the total order value of the items sold by Walmart exceeds $35. Edits to your order may take the order total over or under the $35 threshold. 

Can I change my shipping address after placing an order? 

We're unable to change the shipping address once an order has been placed. However, you have a 30-minute window to cancel your order and place a new one with the correct address.  

To cancel your order: 
  • Log into your account  

  • Visit 'Purchase History'  

  • Select 'View Details', then choose 'Cancel Order'  

  • You can then place a new order with your preferred shipping address.  

 

Cancel Your Order 

To request an order cancellation:  

  • Log into your Walmart.com account  

  • Select Account  

  • Select Purchase history  

  • Find the order you want to cancel  

  • Scroll to the bottom and select Request Cancellation, if available  

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